Short answer: it depends on the company and the service tier — worth asking directly rather than assuming.
Why Tracks Get Overlooked
Tracks are easy to skip because they don't affect visibility the way glass does. But they collect dead insects, dust, and grit fast — especially in Calgary, where wind carries a lot of debris — and a dirty track makes a window stick or grind when you open it.
What's Usually Included vs. Extra
- Standard exterior/interior cleaning: often covers a basic wipe of visible frame areas, but deep track cleaning is frequently a separate add-on.
- Deep track cleaning: involves removing debris from the track channel itself, not just wiping the surface — this is the part that actually needs the extra time.
When to Add It
If you haven't had tracks cleaned in over a year, or windows are sticking/grinding when opened, it's worth adding. It's a small cost relative to the difference in how windows actually function.
Ask Before You Book
Confirm what's included before assuming — track cleaning being left out of a "full clean" is one of the more common gaps between what people expect and what they get.
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